Privacy Policy - Regencystages

1. Introduction

At Regency Stages, accessible via regencystages.com, we take your privacy seriously and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, share, and protect information about individuals who interact with our website and services. We adhere to the principles of lawful, fair, and transparent data processing in compliance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all users of regencystages.com, including visitors, registered users, and customers. Regency Stages acts as the data controller for personal data collected through this site and determines the purposes and means of processing your personal information.

If you have any questions about this policy or the handling of your personal data, you can contact us at: [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data, depending on your interaction with our website and services:

a. Usage Data
Includes information such as your browser type, IP address, referring/exit pages, pages visited, session duration, time zone settings, and other diagnostic data collected through website analytics tools. This data helps us understand how users engage with regencystages.com.

b. Account Data
If you register on our site, we collect your name, billing and shipping addresses, email address, phone number, and account credentials to administer your user profile.

c. Profile Data
Includes user preferences, order history, survey responses, behavioral activity on the website, wish lists, reviews, and other profile-related interactions.

d. Communication Data
Includes records of your interactions with us, such as emails, contact forms, live chat correspondence, customer service inquiries, and any other support requests submitted via regencystages.com.

e. Technical Data
Includes information about the device used to access our website, such as device type, operating system, language settings, browser settings, mobile network information, and system configuration data.

f. Transaction Data
Includes payment details (processed via third parties), billing records, shipping information, product purchases, and related delivery and transaction metadata.

g. Preference Data
Includes marketing preferences, opt-in/opt-out records, communication consents, and information about your interests in our products or services.

4. Legal Bases for Processing

We process your personal data lawfully, relying on one or more of the following legal bases, as appropriate:

– Consent: When you have given us explicit permission to do so, such as subscribing to newsletters.
– Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
– Legal Obligation: When we are required to comply with legal or regulatory obligations.
– Legitimate Interests: Processing necessary for our legitimate business interests, such as enhancing website functionality, improving user experience, or preventing fraud, provided those interests are not overridden by your rights and freedoms.

5. Your Rights

You have several rights concerning your personal data under GDPR and CCPA, subject to certain conditions and limitations:

– Right of Access: You may request access to your personal data we hold.
– Right to Rectification: You have the right to correct or update inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data, where legally permissible.
– Right to Restriction: You can request the restriction of processing your data in certain circumstances.
– Right to Data Portability: You may request a portable copy of your data to transfer to another provider.
– Right to Object: You have the right to object to data processing based on legitimate interests or direct marketing.
– Do Not Sell My Personal Information (CCPA): California residents can request that we do not sell their data.

To exercise any of the above rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

6. Security Measures

We implement appropriate technical and organizational measures to secure your data. These measures include:

– Data encryption in transit and at rest
– Role-based access controls to limit data access
– Secure system configurations and firewall protections
– Routine data backups and disaster recovery protocols
– Employee privacy awareness and security training programs

While no system is entirely immune to threats, we are committed to safeguarding your data using industry-standard best practices.

7. International Transfers

Some data may be transferred to or stored in jurisdictions outside of your country of residence, including the United States or other regions where we or our service providers operate. Where such transfers occur, we implement safeguards such as Standard Contractual Clauses approved by the European Commission or other lawful mechanisms to ensure an adequate level of data protection.

8. Data Retention

We retain your personal data only for as long as needed for the purposes for which it was collected, or as required by applicable legal obligations. Specific retention periods include:

– Usage and Technical Data: retained up to 12 months for analytics and diagnostics.
– Account, Transaction, and Communication Data: retained for the duration of the user relationship plus 7 years for legal and compliance obligations.
– Marketing and Preference Data: retained until the user withdraws consent or unsubscribes.

After the retention period, data is securely deleted or anonymized.

9. Cookie Policy

regencystages.com uses cookies and other tracking technologies to improve user experience and provide tailored services. Types of cookies used include:

– Essential Cookies: Necessary for basic website functionality (e.g., login, account management).
– Functional Cookies: Enable enhanced features like remembering preferences and settings.
– Analytics Cookies: Collect aggregated data on user interactions and traffic sources (e.g., via Google Analytics).
– Performance Cookies: Help us measure and optimize website speed, functionality, and usability.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you have control over your cookie preferences. Upon visiting regencystages.com, you are presented with a cookie consent banner. You may accept, reject, or customize cookie usage through this interface or by adjusting your browser settings. Please note that disabling essential cookies may affect site functionality.

To learn more or modify your cookie choices at any time, you may use the cookie settings feature available on our site or contact us at [email protected].

11. Children’s Privacy Protection

regencystages.com is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so we can take appropriate steps to remove such data.

12. Policy Updates and User Notifications

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. Significant changes will be notified to users through the website or direct communication where legally required. Continuing to use regencystages.com after such updates constitutes your acknowledgment of the updated policy.

13. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal data, please don’t hesitate to contact us:

By Email: [email protected]

We are committed to complying with all applicable data privacy laws and welcome any inquiries related to your data protection rights.