Privacy Policy
1. Introduction
At Regency Stages, accessible via regencystages.com, we are firmly committed to safeguarding the privacy and personal data of our users, customers, and visitors. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We take a privacy-first approach to data handling and are committed to transparency, accountability, and control for our users.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through regencystages.com and in the course of providing our services. For the purposes of data protection law, Regency Stages is the “data controller” responsible for determining the purposes and means of processing your personal information.
If you have questions about how your information is handled, please contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data: Includes information about how you use our website, such as your IP address, browser type and version, geographical location, referral source, length of visit, and page views.
b. Account Data: Includes details you provide when you create an account or fill in forms, including your full name, address, email address, and phone number.
c. Profile Data: Includes information collected about your interests, preferences, purchasing behavior, browsing habits, and interactions with content on regencystages.com.
d. Communication Data: Includes any correspondence with us, including support requests, inquiries submitted through contact forms, and records of communications with our customer service team.
e. Technical Data: Includes information about the devices you use to access our site, such as your device model, operating system, unique device identifiers, browser settings, language preferences, and system configuration.
f. Transaction Data: Includes information related to purchases you make from us, including payment details, billing and shipping addresses, and order history.
g. Preference Data: Includes your chosen settings for marketing communications, contact preferences, and indicated product or service interests.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases for processing your personal data:
– Consent: where you have provided explicit permission for us to process your data for specific purposes, including marketing communications.
– Contractual Necessity: where processing is required to fulfill a contract with you or to take preparatory steps at your request before entering into a contract.
– Legitimate Interests: where processing is necessary for our legitimate business interests, such as website operation, fraud prevention, internal analytics, and service optimization, provided these interests are not overridden by your rights and freedoms.
– Legal Obligation: where processing is necessary for compliance with a legal obligation to which we are subject.
5. Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights over your personal data:
– Right of Access: You can request a copy of the personal data we hold about you.
– Right of Rectification: You may request correction of any inaccurate or incomplete personal data.
– Right to Erasure: You may request that we delete your personal data under certain circumstances.
– Right to Restrict Processing: You have the right to request that we suspend the processing of your personal data if, for example, you want us to establish its accuracy or reason for processing.
– Right to Data Portability: You may request that your data be transferred to another organization or directly to you in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
6. Security Measures
We implement robust technical and organizational measures to ensure the protection of your personal data. Our measures include:
– Encryption standards for data in both transit and at rest
– Role-based access controls to limit who can view or process personal data
– Regular data backups and secure storage systems
– Ongoing staff training in data privacy and security principles
Your data is handled responsibly and in accordance with industry best practices to prevent loss, unauthorized access, and improper use or disclosure.
7. International Data Transfers
Where your personal data is transferred to and processed in countries outside the European Economic Area (EEA), such transfers are conducted in compliance with applicable legal frameworks, including:
– The use of European Commission-approved Standard Contractual Clauses (SCCs)
– Adequacy decisions from the European Commission where applicable
– Additional safeguards where necessary to ensure protection that is substantially equivalent to that under the GDPR
By using regencystages.com, you acknowledge that your data may be transferred outside your jurisdiction as described.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.
Retention periods by category:
– Usage & Technical Data: up to 12 months for analytics
– Account, Profile, & Transaction Data: retained for 6 years following last activity for legal and operational purposes
– Communication Data: retained for 24 months for quality assurance
– Preference Data: retained until a withdrawal of consent is received or for 3 years, whichever is sooner
We periodically review data retention schedules and securely delete data once it is no longer required or legally needed.
9. Cookie Policy
Our website uses cookies and similar tracking technologies. These tools are used to ensure website functionality, understand user behavior, and personalize your experience. The cookies we use fall into the following categories:
– Essential Cookies: Required for core website functions and security
– Functional Cookies: Enable enhanced functionality and user preferences
– Analytical Cookies: Collect information to help us analyze how visitors use regencystages.com and improve performance
– Performance Cookies: Used to assess website speed, responsiveness, crash reports, and interface interactions
We do not use cookies to serve intrusive advertising or share your personal data with unauthorized third parties.
10. Cookie Management & Compliance
When you first visit regencystages.com, you will be presented with a consent banner allowing you to opt in or out of non-essential cookies. You may update your preferences at any time using the cookie settings link in the footer of the website.
In compliance with GDPR and CCPA, we ensure:
– No non-essential cookies are set without prior consent (GDPR)
– Clear notice and an opt-out mechanism for California users (CCPA)
– Respect for Do Not Track (DNT) browser settings where feasible
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from individuals under 13. If we become aware that we have collected data from a child without verified parental consent, we will take prompt steps to delete such data from our records.
If you believe that your child has provided us with personal data without parental consent, please contact us immediately at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. In the event of material changes, we will post a prominent notice on regencystages.com and, where appropriate, notify users by email. We encourage you to regularly review this Privacy Policy to stay informed about how we protect your data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under data protection law, you may contact us at:
Email: [email protected]
Website: https://www.regencystages.com
We are committed to full compliance with applicable privacy laws, including the GDPR and CCPA. If you have any privacy-related questions or requests, we welcome you to reach out using the contact details above.